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Mobility and Collaboration Tools “Make Life More Comfortable” for Hill York

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Case Study by Onix

Hill York Air Conditioning Services & Energy Solutions, a full-service HVAC contractor specializing in commercial air conditioning and energy solutions, provides energy efficient services for the installation, maintenance and repair of a wide range of heating, cooling and ventilation systems. Founded in 1936, Hill York serves the state of Florida with the vision of “Making Life More Comfortable”.

Background: Pioneering HVAC Company Looks to Streamline Technology for Workers Across the State

Since designing and installing the first air conditioning systems in Miami Beach hotels after World War II, Hill York has led Florida facilities such as hospitals, colleges, government buildings, performing arts venues and fitness clubs to new levels of indoor comfort and energy efficiency. Hill York relieves building owners of maintenance chores by using smart technology and remote monitoring.

Today, the company has more than 200 employees in four office locations with an additional 120 field technicians serving customers statewide. Michael Harris, who joined Hill York as Vice President of Information Technology in 2016, saw an opportunity to elevate the company’s technology. He also knew that the ownership was ready to make changes.

The Challenge: Unacceptable Service Disruptions and Outages

Hill York’s existing email setup was subject to disruptions and outages, as was the company’s hosted server. In a service industry where timeliness and responsiveness are key, Hill York needed a more dependable solution.

The company researched both Office 365 and Google G Suite, considering several factors:

  • Some employees use a desktop computer while others work entirely remotely, depending solely on mobile solutions. Therefore the solution needed to work well across various devices including phones, laptops and tablets. Mr. Harris and the team sought a complete solution. They needed the standard office tools like documents and spreadsheets, but also wanted to improve their collaboration by leveraging calendar sharing, text / chat options and video calls.
  • Though cost was not a deciding factor, it was considered during the decision process.
    The team determined that Google was the better choice. Hill York went live with G Suite — and quickly saw improvements across the organization.

The Solution: G Suite Meets a Variety of Needs

Mr. Harris reports that for field technicians, the transition was needed. “They use Gmail and Drive. They use Google Photos to upload job pictures to Drive. In the past, pictures would be taken and emailed. This became a problem when sending several photos or needing to access the photos weeks later. Additionally, we use Google MDM (Mobile Device Management) to publish and manage apps on their phones. The techs have everything they need to do their job.” He added, “All data is backed up because it’s a company phone. Replacement phones are quick to deploy; all of their data is right there in the cloud. We only have to sign them into the new phone and they have everything they need.”

In the offices, the team is putting the collaboration tools to good use. The billing department generates a Google Sheet with past due balances. Sharing this information with account managers gives everyone an accurate financial status when speaking with customers. Mr. Harris noted that employees like that history is visible in Chat, and that Cloud Search is so powerful for both Drive and Gmail. He also noted that, “Hangouts and Chat are proving to be very popular. Our team has really discovered Forms recently and have begun using them to streamline several internal processes.”

The company now has an intranet built with Google Sites housing training information, an employee recognition board, a shared events calendar, forms and more. “It’s the one stop for everything Hill Yorkers need,” said Cristina Crenshaw, brand manager for Hill York. Mrs. Crenshaw gave another Sites example, “When Hurricane Matthew was heading for Florida in the fall of 2016, we were able to build a site in a day — without having any programming experience. This site was a way for employees to get updates about company operations, employee availability, storm status from various weather and government agency news feeds and other relevant info.”

Hill York has an IT team of four people; Mr. Harris notes that moving to G Suite has helped them become comfortable with the cloud. They have one Google admin and one help desk manager that can quickly rectify needs such as restoring information deleted by accident, or wiping a Hill York-registered mobile phone remotely when lost. Additionally, he was able to cite some impressive cost savings realized as a result of going Google:

  • Saving $180,000 in licensing over four years since the company qualified for Google’s Enterprise Agreement promotion
  • Offsetting the running cost of cloud-based servers that were supporting email at about $16,000 a year for four years
  • Licensing servers, regaining another $10,000
  • Avoiding the need for an OCR and indexing application costing $24,000 a year, instead using Google Drive
  • Transitioning to Drive storage by turning off a file server to save $12,000 a year
  • Terminating the purchase of AirWatch for 260 phones for about $120,000 over four years by instead using MDM from Google
  • Moving to an integrated fax solution, sending and receiving faxes by email. Eliminating fax machines and their phone lines will save $24,000 over four years.

Conclusion: Increasing Adoption and Implementing New Uses for Google Cloud

“Our industry is slow to adopt new technology; users can be uncomfortable with it. While adoption varies across the company, some users have very successfully adapted and are much more productive,” said Mr. Harris.

When analyzing Onix’s role in the G Suite migration, Mr. Harris commented, “They’re very knowledgable and kept us organized on the project management side. They made solid recommendations on how to deploy and manage the environment. Onix validated our change management approach. The technical team was excellent and quickly resolved any issues.”

As an example of the success of the deployment process, Mr. Harris explained, “We wanted a single sign-on solution designed for iOS devices. Google says that doesn’t exist and can’t happen. But Hill York and Onix implemented it along with Google MDM features and a device management policy application.” Due to great teamwork and project team communication, the timeline was accelerated; the project was completed ahead of schedule.

He concluded, “We’re not as deep into the Google platform as we will be in another year. Next on the radar at Hill York is Google App Engine and Cloud SQL.” With Onix, Hill York is starting work on a client portal. “Onix is great at teaching us to fish. We want to learn how to do things ourselves and Onix has been very receptive to that. We’re learning something new all the time and making the Google platform work for us.” Up next for Hill York are transformation workshops to expand the G Suite experience and brainstorming new ways to work even more effectively.

Onix Case Study

Thermostat Wars: What’s Best For Your Business?

The lowest hanging fruit for potential energy and dollar savings in a home or office is your thermostat. On average, 10% in energy savings can be saved by dialing back an AC system’s temperatures by around 7-10 degrees for 8 hours a day. Doing this setback manually can be a hassle so there are different styles of thermostats to make it as easy as possible to realize savings; we look at programmable, connected, and smart thermostat’s below.

Programmable Thermostats

The most common thermostats are programmable. These have the ability to set a simple temperature schedule for a home or business based upon the day and time. This allows for a set temperature during business hours and a temperature setback during vacant hours. One of the issues of a programmable thermostat is their complexity. Knowing this, reading the manual and completing a proper set up are required to ensure energy and dollar savings.

Connected Thermostats

Newer to the scene are connected thermostats. These thermostats have all the features of a programmable thermostat with the ability to connect to the internet. Connected thermostats usually come with smartphone applications or a web portals to adjust temperatures and set schedules in real time, essentially solving any usability issues. The positioning of connected thermostats in the marketplace is as a bridge from programmable to smart thermostat’s.  This can benefit them as they offer ease of use but lack many of the new features consumers want such as learning algorithms, alerting, and enterprise solutions.

Smart Thermostats

In addition to having all the abilities of connected thermostats, smart thermostats feature additional sensors and built-in algorithms to manage runtime, energy use, and personal comfort. Common sensors on smart thermostats include: ambient temperature from multiple spaces, humidity, sunlight, outside weather, and occupancy. True value of the sensors is realized through the algorithms embedded in the thermostat firmware that learns habits, comfort levels, and schedules to keep a space comfortable while minimizing the HVAC runtime. Smart thermostats have higher upfront costs and are designed for residential applications.

HYStat

If you are a business owner looking for the best thermostat, turn to the connected thermostat from Hill York; HYStat. We monitor your systems 24/7 and apply our own algorithms to the data from the multitude of sensors installed to prevent condensate overflows and system downtime. In addition, we have a proven track record of energy savings after installation. Whether you want to have a thermostat that brings peace of mind or a thermostat that puts you in charge of saving money on maintenance and energy, HYStat is the best thermostat for your business.

IBM Southeast Employees Credit Union

Hill York implements a comprehensive energy efficiency program to help IBM Southeast Employees Credit Union save $1,200 a month in energy costs at their Delray Beach branch.

Project Name and Location:
IBM Southeast Employees Credit Union
1000 NW 17th Ave.
Delray Beach, FL 33445

Completion Date:
8/25/2016

Project Scope:
IBM Southeast Employees Credit Union was chartered in 1969 and serves over 72,000 members from 16 locations throughout Florida and Georgia. In 2009, IBM Southeast opened an office in Delray Beach, Florida that included a branch, drive-through, call center and mortgage and lending offices. 

As operations grew at the Delray Beach facility, IBM Southeast’s facility director noted higher than expected energy bills and an overall lack of control of their HVAC system. Turning to Hill York for help, he listed a variety of issues, including air constantly running at peak capacity and uncomfortable humidity levels throughout the building.

Hill York’s Energy Solutions Group conducted a detailed assessment of mechanical and control systems and began a series of critical upgrades to cut energy expenses and give IBM Southeast greater control over their indoor climate. Replacing an old air-cooled chiller with a new chilled water system was essential. But that was just a starting point for the improvements to come.

“We converted the branch from an outdated pneumatic building control system to a state-of-the-art Alerton energy management system (EMS),” explained Chris Grigsby, Hill York’s Controls Operations Manager. “It’s become the industry standard for maximizing building comfort, energy efficiency, and user operating flexibility.”

Drawing on experience as one of the fastest growing Alerton dealers, Hill York installed the Ascent Compass Solution, an open protocol BACnet solution. The platform provided a dynamic interface empowering IBM managers to remotely monitor and control indoor conditions from any standard Web browser and receive e-mail and text alerts when issues arise.

“Alerton’s DDC technologies use electronic sensors to evaluate inputs like temperature and humidity levels,” observed Grigsby. “It enables much higher accuracy with comfort control and gives operators the ability to monitor and change system operations instantly.”

Another key element of the energy management program was an upgrade of the building’s Variable Air Volume controls to incorporate Demand Control Ventilation (DCV). Instead of continuously ventilating the branch at a constant rate designed to accommodate the maximum number of occupants, DCV modulates the amount of outside air supplied to the building based on the actual number of people present.

“By reducing the amount of air that needs to be cooled, the DCV approach saves significant energy and improves humidity levels,” Grigsby pointed out.

Hill York’s cost saving solutions transformed an inefficient HVAC system that ran at full capacity all the time to one that greatly reduced facility cooling loads and energy use. The results have been nothing short of exceptional. The projected energy savings of $1,000 a month have in fact hovered around the $1,200 a month mark and the average relative humidity has improved dramatically.

For IBM Southeast Employee Credit Union’s Delray Beach branch, the Hill York-led conversion to an Alerton digital energy management system has provided the technology and user access to keep the cool air flowing at peak efficiency. And in steamy South Florida, less indoor humidity means a comfort level staff and customers can appreciate year-round.

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Hill York Gears Up Leadership Team To Drive New Wave Of Growth And Innovation

Leadership-Team-Press-Release-PersonnelHill York, Florida’s leading commercial air conditioning services and energy solutions company, has announced a strategic recasting of its leadership team to manage rapid
growth in both traditional and smart technology services.

Leveraging decades of experience in their respective areas, three company leaders have been tapped to sustain Hill York’s momentum as an HVAC pacesetter: Jeff Phillabaum,
Rob Pulsifer and Mike Senecal.

“As we embrace innovations that create a higher standard in our industry, Jeff, Rob and Mike provide the drive to ride the next wave of growth,” said CEO Robert “Chip” Lafferty.

The following Leadership Team promotions were announced:

Jeff Phillabaum will take the reigns as President of Hill York Service Corporation. Phillabaum joined Hill York out of college and has led virtually every area of the company in his 39 years of service. “Jeff’s deep level of experience and industry respect will be a huge asset as we continue to develop and market our diverse capabilities,” Lafferty observed.

Former Vice President of Energy Solutions Rob Pulsifer has been named Executive Vice President of Existing Building Solutions. Hired by Hill York in 2010, Pulsifer has spent his 18-year career as a rising star in the industry. “Rob will be bringing his leadership and enthusiasm to our service team further integrating energy solutions, building controls, and HYStat smart technology monitoring businesses,” said Lafferty.

Mike Senecal has been promoted from Vice President of Construction to Executive Vice President of New Construction and will provide strategic direction for construction, operations, and projects. “Mike is a true blue Hill Yorker who is highly respected by the construction team,” Lafferty noted. During his 19 years with the company, Senecal has progressed through the ranks, starting in duct and pipe fabrication and moving up to a series of management roles.

“Jeff, Rob and Mike have proven track records for facilitating faster, smarter ways of meeting our clients’ challenges,” Lafferty reflected. “At a time when business is booming and growth opportunities are substantial, they will be instrumental in guiding our biggest successes going forward.”

Hill York is a full-service commercial air conditioning company providing energy efficient solutions for the installation, maintenance, and repair of a wide range of heating, cooling and ventilation systems. Founded in 1936, the company serves the state of Florida. For more information, visit www.hillyork.com.

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New River Fine Art

New-River-Fine-Arts-panoramic-view

Hill York’s partnership with property managers brought the comfort and energy saving benefits of HYStat smart technology to businesses along downtown Fort Lauderdale’s historic Las Olas shopping and dining hub. The prestigious New River Fine Art gallery on Las Olas Boulevard is one example of the impact of modern A/C monitoring innovation.

Project Name and Location:

New River Fine Art
914 East Las Olas Blvd.
Fort Lauderdale, FL 33301

Client/Owner Contact:

Lisa Burgess
Owner

Project Scope:

Las Olas Boulevard has a long history as downtown Fort Lauderdale’s signature street, offering upscale dining, shopping and cultural experiences. To make its future as bright as its past, a new vision to turn the street into a destination with fresh appeal for millennials and others is gaining momentum.

Property managers are focused on raising the area’s profile as a must-visit destination and a place where world class tenants feel at home. That commitment to provide the very best tenant environment prompted them to join forces with Hill York. The Mission: To harness new technology to increase tenant comfort, cut energy costs, and save money on HVAC maintenance and capital budgeting.

The initiative was founded on a more responsive alternative to A/C maintenance contracts – a remote monitoring service that Hill York launched called HYStat. After gathering information from tenants and analyzing the equipment in their spaces, Hill York installed HYStat smart
technology thermostats to monitor cooling systems and feed data back to their network operations center.

For New River Fine Art owner Lisa Burgess, heading off the damaging effects of possible condensate leaks on one-of-a-kind artwork was the main motivation for embracing the HYStat program. The substantial cost reductions and energy efficiency gains were a pleasant bonus.
In 2016, the first full year under the HYStat monitoring program, the gallery saved an average of 16% a month over the previous year’s energy spending, which is helping counteract FPL electric rate increases moving forward.

“Like many other Las Olas businesses that benefited from our 24/7 monitoring, real-time data and fast-response A/C service, HYStat really empowered the gallery to gain greater control over their indoor climate and costs,” explained Hill York’s Bob Lafferty. “Plus, they went from an old thermostat with no scheduling ability to one where they have remote access with a user friendly smart phone app to view and change settings and set schedules from anywhere.”

For an image conscious business like New River Fine Art, providing a higher standard of comfort for special events like lectures, exhibits and
VIP receptions is especially important.

“Staff and client comfort, more reliable system performance, and the scheduling control of remote access are some of the many benefits we’re enjoying,” noted gallery owner Burgess. “When we have gallery events outside of normal business hours, the new service platform ensures that everyone experiences complete comfort without our having to overspend on utility costs.”

As for the energy improvements, the early results are likely a preview of things to come. With Hill York’s HYStat engineers and data analysts monitoring performance on an ongoing basis, they’re able to make recommendations that will generate cost reductions over the long haul.

“For the first time in HVAC history, we have a data-driven service that facilitates capital budgeting and true predictive maintenance instead of relying on system age or a calendar,” Lafferty observed. “This showcases HYStat’s ability to replace expensive maintenance contracts with a cost-effective monitoring program that delivers service when it’s needed and a year-round return on investment.”

As a new wave of tenants seeks the prestige of a Las Olas address, energy efficient comfort backed by advanced technology will be one more
attraction of a landmark destination’s allure.

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Property Assessed Clean Energy (PACE) in Florida

Summer is just around the corner and now is the time to look at the projects that need to be accomplished at your home and business. When making decisions on which projects you complete and how you are going to pay for them, don’t forget to look into clean energy financing as one of your options.

In the tri-county area of South Florida, we have the Property Assessed Clean Energy (PACE) Program available to us. Through property-based financing, PACE Florida alleviates the financial hurdles facing owners wanting to make sustainable upgrades to their property. Below are the top 3 reasons why the PACE program might be for you.

Zero Cost Upfront: The upfront costs of sustainability projects like energy efficiency, renewable energy, or wind mitigation can be daunting and limiting. PACE was created to remove that upfront cost barrier and allow anyone to make positive changes to their businesses and homes. The private lender pays the initial cost of the projects, which is then repaid over a 5-25 year period as a line item on your property taxes. In order to qualify with Ygrene, one of the PACE program lenders, you need:

  • 10% equity in your home,
  • To be current on your mortgage payments,
  • Not currently be in bankruptcy, and
  • To have not been late on your property taxes in the last three years.

Hundreds of Projects: Selecting projects to tackle through PACE financing can be a difficult decision because there are so many possible improvements to choose from. Examples of qualifying projects are high efficiency air conditioners, kitchen appliances, and LED lighting as well as new roofing, hurricane impact windows, insulation, solar panels, and water efficient fixtures and landscaping.

More Savings: The most tangible benefits that come from completing a sustainability project through PACE are how easy they are to complete, they raise your property’s value, lower utility bills, and reduce your insurance costs. In some cases, the savings you receive from updating your home or business will more than make up the amount of the loan attached to your property taxes. Every month that you have new, more energy efficient equipment is more money to be used how you see fit. In addition, because these upgrades mitigate risk to your home or business, you can see reductions in your insurance.

There are many ways to fund green and energy efficient projects. Having the PACE program available to use in South Florida is one of the best ways to make investments into your property and your pocket book.  For more information visit one of the local PACE program lenders or the Florida PACE informational site.

Buildings ‘get smart’ to improve comfort, save money, and reduce energy use

Today’s economy is one run by consumers and participants having unlimited information at their fingertips at all times.  This on-demand economy has brought smart technology and data analytics into all facets of business today.  The American Council for an Energy-Efficient Economy (ACEEE) just released a report discussing how smart buildings upgrades are catching up to this new trend.  Among many other findings, they spoke to the energy saving potential that the South region of the United States has when it comes to smart heating, ventilation, and air conditioning (HVAC) for commercial buildings.

Making much more data and information available to a building operator is driving efficiency in large and small buildings all over the country.  Whereas a smart building with integrated systems can realize 30-50% savings, individual components can be added to small and medium businesses and save 5-15% with little money upfront.  HVAC technologies like smart thermostats, sensors, variable frequency drives, and cloud based energy information systems have huge potential for savings in Florida where HVAC use in commercial buildings accounts for over 50% of electricity consumption, which is significantly above the national average. A study referenced in the ACEEE report proved that rooftop package units installed with smart thermostat controls, multi-fan speeds, and demand control ventilation can save approximately 50% in electricity savings.

With the addition of the aforementioned smart controllers and sensors, real time data analytics can give visibility to a unit’s operating efficiency by the minute.  This advanced assessment of a building gives the operator an unprecedented look into run-time and efficiency so that nothing is wasted.  Hill York has been working with these new smart building solutions for more than 8 years with our Alerton and HYStat controls for large and small commercial buildings, respectively.  Seeing reports from the country’s leading energy efficiency minds further validates what Hill York has been advocating for years; smarter buildings make efficient buildings, which fuel smart businesses.

 

8 Ways to Leverage Your FPL Account

Some of the best resources to help businesses save money and energy are through the utility companies; and Florida has a shining example with Florida Power & Light (FPL).  Two reasons to take advantage of such programs are the energy savings and the fact that, as a ratepayer, you are helping fund the programs through fees on your utility bills. Since you are already paying for rebates, why not make sure that you reap the energy savings benefits? Below are the top 8 programs and rebates that you can implement in your business through Florida Power & Light.

Business Heating Ventilation & Air Conditioning (HVAC) Program

Replace your existing A/C unit or chiller with a qualifying, high-efficiency system and receive a rebate check from FPL. In addition to your rebate savings, the new systems will be more energy efficient and save you money; it literally pays for itself.

Demand Control Ventilation (DCV)

Control your building’s ventilation based off of occupancy to save your business energy and improve indoor air quality at the same time. Installation of a DCV sensor allows your building to adjust the amount of fresh air you are letting in depending on the occupancy, making sure your building is as efficient and cost saving as possible.

Business Custom Incentives (BCI)

An organization or business can upgrade their business equipment to be more energy efficient and receive a check from FPL. Upgrades that save over 25 kWh and meets other requirements detailed here, will qualify for the check and save money.

Thermal Energy Storage (TES)

Storing energy at night relieves energy demand during the day and helps FPL maintain the grid so they incentivise this. Using a TES system also reduces the runtime of your systems, which increases their lifespan and efficiency. Hill York successfully implemented one of the largest ice storage facilities in the United States at Nova Southeastern University central energy plant.

Commercial Demand Reduction Program

By adding a load management device to HVAC systems, businesses can receive a monthly rebate. This device will, in the event of high demand times for the utility, turn your system off and on to help reduce the overall load on the energy grid.

On Call® Program

Similar to the Commercial Demand Reduction Program, the On Call program will occasionally shut off your HVAC system during peak months to reduce the load on the grid. You can save $2 per ton on systems that are enrolled.

Power Monitoring Service

When the power goes out, it can be costly for your business.  FPL helps you minimize that costly down-time by continually monitoring your business for any power interruptions through a small device that immediately notifies the utility. Check out the FPL’s website for several case studies.

Business Energy Evaluation Plan

An FPL “Energy Expert” can help customize an energy savings plan for your business’ specific needs. This energy evaluation will look at everything from your lighting systems to your HVAC to your building envelope in order to find a plan that will best fit your needs.

These are just some of the savings opportunities through FPL that enable you to invest in what’s really important to your business. Hill York has a dedicated personnel team that can facilitate these rebates and better help you save money, energy, and time.  In order to learn more about these programs or find out specifics about qualifications, please visit this brochure page or contact one of our knowledgeable Hill York Team members.

Hill York Helps

Extends Comfort And Care To Team Members And Their Families

family-graphic-blog-imageThe old saying “charity begins at home” rang especially true for Hill York in 2016. While Hill Yorkers participated in a diverse range of community service activities and met the Hill York Helps campaign goal for volunteer hours, their internal support of each other was equally impressive.

“We have a genuine close-knit family dynamic here,” said HR Director Monique Estevez. “It really comes out in all the different ways we show our compassion and support for each other through the year.”

Examples of Hill York and its employees stepping up for each other in 2016 are many, including:

  • An on-site Wellness Day arranged by Hill York for employees to get key health and risk  factors checked by licensed medical personnel.
  • A group of 20 turning out for the first annual Florida Brain Aneurysm Foundation Walk in  Fort Myers in honor of Hill Yorker Robert’s wife.
  • Hill Yorkers from two offices joining forces in Davie to rally each other for a team-building  experience at Sheridan House’s Goliath Gauntlet Race.
  • Groups of Hill York volunteers mobilizing to put up shutters and plywood for co-workers  unable to prepare for the threat of Hurricane Matthew.
  • Quarterly care packages sent to Hill York family members serving in the military.
  • Care packages for several Hill Yorkers welcoming newborns, with practical provisions like  a 6-month supply of diapers.
  • A generous gift card for a first-time homeowner to help get up and running.
  • Financial aid from the Employee Relief Program, the Hill Yorker funded initiative providing  emergency relief to co-workers in need.
  • The announcement of a Biggest Loser Challenge for 2017 to encourage Hill Yorkers to  engage in a friendly competition to lose weight and lead healthier lives.

“We constantly strive to make life more comfortable for our customers and those in need in the community,” observed Estevez. “In 2016, we were reminded that embracing opportunities to do more for each other is equally important and rewarding.”

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Strong Strides For #SafetyCHAMP As Awareness And Training Expand In 2016

safetychamp-blog-imageAt work, home and on the road, Hill Yorkers continued mastering a safety first mindset in 2016. That enlightened outlook was on display in October when open communication via Hill York’s intranet and text message platform helped everyone prepare and pull together during the Hurricane Matthew threat.

Statistically, safety highlights for the year included a reduction in workers’ comp reported injuries and a dramatic drop in at-fault vehicle accidents from 12 in 2015 to only three. But the big 2016 #SafetyCHAMP trend was an expanded focus on promoting safe practices in all areas of life.

“The level of awareness that makes safety a way of life isn’t something to be turned on and off like a faucet,” observed Hill York Safety Director Luis Moreno. “Our goal is to keep safety at the forefront of Hill Yorkers’ thoughts so that their choices throughout each day avoid risks and save lives.”

To strengthen safety attitudes and skill sets at all levels, Hill York ramped up its investment in a wide variety of training programs. Over the summer, 26 members of the construction management team completed OSHA 30, a comprehensive certification program for safety and managerial personal. An accident procedures class is planned for early 2017 to educate Hill Yorkers on how to handle everything from paper cuts to heart attacks.

In 2017, the emphasis on training for risk reduction and medical emergency procedures continues with mandatory CPR training for field personnel and CPR/infant CPR training available for all employees. Also on tap in the months ahead is a rigging and signaling safety course for service technicians, and companywide personal protective equipment (PPE) and automated external defibrillator (AED) classes.

“Whether you’re working in the field, warehouse or office, or you’re at home with your family, our ultimate #SafetyCHAMP goal is always the same,” observed Luis Moreno. “We want all Hill Yorkers to be ready and able to do what’s necessary to protect the health and wellbeing of themselves and others.”

It’s safe to say, a smarter, stronger, safer Hill York will continue to emerge in 2017 and beyond.

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