The Comfort Champions

There’s a reason why Hill York delivers a higher level of service than other companies. It’s all wrapped up in a dynamic internal culture we call The Comfort Champions.

As Comfort Champions, Hill York employees earn bronze, silver, and gold medal recognition, just like Olympic athletes. They’re judged every day by standards that encourage and reward exceptional effort in the most important event of all … taking excellent care of our customers.

Each gold medal performance is defined by the five following words. It’s no coincidence that their first letters spell the word CHAMP.

Champ-rings
CARE – We care about the work we do and the people we serve. You’ll feel our genuine concern.

 

HELP – At Hill York, making our customers comfortable extends to every aspect of their lives. It’s a creative challenge we take seriously.

 

ADD VALUE – The Comfort Champions at Hill York go the extra mile and make special efforts to give you a “wow” experience.

 

MIND SHARE – Hill York people and their customers get to know each other well. You’ll call us with confidence every time.

 

PARTNER – Becoming true partners with our customers is our ultimate goal, and results in productive win-win relationships.

 

Here’s what just a few of our customers have to say about the Hill York team of COMFORT CHAMPIONS.

  • “I received excellent service from your very professional and courteous technicians Steve Potvin and Dane Semidei. After diagnosing and curing the air conditioning problem in our penthouse they took the time to check all five units Hill York replaced last fall. Mickey, As I mentioned to you in the past, your installation was impeccable and so is your service. I must say after dealing with three of your competitors (whose names will go unmentioned), your service is head and shoulders far superior than the rest. I look forward to a long and successful business relationship.”
  • JOSEPH L. WESLEY, HEADQUARTERS FARM

  • “You just finished an installation for us, everything is working great.” Jill, Cal-Maine Food Inc., Lake City
  • “I received excellent service from your very professional and courteous technicians Steve Potvin and Dane Semidei. After diagnosing and curing the air conditioning problem in our penthouse they took the time to check all five units Hill York replaced last fall. Mickey, As I mentioned to you in the past, your installation was impeccable and so is your service. I must say after dealing with three of your competitors (whose names will go unmentioned), your service is head and shoulders far superior than the rest. I look forward to a long and successful business relationship.”
  • HANK HURY, HAPPY CONDOMINIUM CUSTOMER

  • “As I’ve always been, I am extremely happy with Hill York.” Scott, Grant Community Center, Melbourne
  • “Yari Castro was so kind and patient. Hill York always gets my referrals. Not only do they do a great job, but, they are nice people to work with.”
  • ZOE MASTERSON, REALTOR – REALTY ONE SOURCE

  • “So far it’s going great! Thanks for the call, it’s a nice touch.” Lucky, Orange County Public Schools, Orange County
  • “During the two week period I worked with Chris Dobert and Dave Zacour I observed a level of professionalism you don’t often see today. Both Chris and Dave were truly focused on ensuring the project met our target date and doing the work with a vested interest in a successful outcome. They were concerned about keeping the site clean each day, maintaining a positive attitude, and meeting the security requirements of the local Sprint switchroom staff. Each day they met me ready to work and with a great attitude which made the project very enjoyable for me. ”
  • BILL STEBBINS, PROJECT SUPERINTENDENT – IMPERIAL-CONSTRUCTION

  • “Everything is wonderful. The boiler works perfect.” Roger, Indian River County Jail, West Palm Beach
  • “The school was very satisfied with the work done by Hill York and we had nothing but HIGH praise for Rafael Rosa. I would like to add that Rafael has outstanding system knowledge and customer service skills. It is a pleasure working with him and the Melbourne team.”
  • MICHAEL MOODY, BREVARD COUNTY SCHOOLS

  • “Everything is going very well. Your guys know their stuff.” Ed, Humane Society of Very Beach, Vero Beach
  • “As you know David Zaccour and Yanko Brenal Rodriguez assisted the scaffold contractor to finalize the job. Without those two guys stepping up, the job would have been delayed a day or two. I greatly appreciate them taking the initiative and making it happen. In addition, Joseph Sietz, Chris Dobert, Gerald Gustave, Dave Dobert and Tony Fitzpatrick, along with David and Yanko did a great job on Friday and Saturday. They really work well together. We could tell that they are a “team”. Due to the hard work and dedication the job was finished ahead of schedule. Your team really did a stellar job. I would highly recommend them for future installs and maintenance.”
  • TONY DIAZ, PRESIDENT, MCSE, CCNA, SECURITY+, TICSA, NETWORK+ I.T MANAGER – NETWORKING, UNITED STATES BANKRUPTCY COURT

  • “Everything here is real good, communication is great. We have more work for you” Wade, Leesburg RMC, Leesburg
  • “I want you to know that we received excellent service this past weekend from your technician Mike Verrico. Our compressors were damaged by someone attempting to steal the copper piping. In the course of that attempt, the flange coupling was cracked and we lost all of the coolant. Mike worked Saturday and Sunday to get us up and running for business on Monday. The repairs were difficult and he was diligent in his work. He took the time to communicate with me over the week-end so that I was informed of the situation. I appreciate having a company like Hill York to handle our air conditioning service.”
  • CRAIG CADWALADER, PRESIDENT, ARDELL YACHT AND SHIP BROKERS

  • “Hill York techs are very knowledgeable and professional. We enjoy working with Hill York.” Nick, CEMEX, Port Charlotte
  • “I have had the pleasure to work with Hill York on two different, comprehensive energy conservation programs that the City of Clearwater has implemented. I would recommend you consider them for similar projects. Hill York is a top notch company that has exceeded our expectations with regard to their professionalism, their dedication to completing a job the right way, and assisting the city.”
  • RICK CARNLEY, ASSISTANT DIRECTOR OF GENERAL SERVICES, CITY OF CLEARWATER

  • “Art is great! We will never a problem with he is on the job. He is the best!” Debbie, The Princess, Hutchinson Island
  • “Hill York’s expertise in developing and implementing a comprehensive energy conservation program has resulted in significant operational cost savings for the city and we would highly recommend their services to any entity embarking on an energy efficiency venture.”
  • STEVEN HALLOCK, PUBLIC SERVICES DIRECTOR, CITY OF ST. PETE BEACH

  • “Hill York rates “Excellent” with me. We have a great working relationship.” Dan, Plaza at 5 Points, Sarasota
  • “For the past ten years, Hill York has teamed with Nova Southeastern University to air condition every new building the University has built. This would encompass over 1.5 million square feet of projects built under the “Nova Track System,” otherwise referred to as faster than fast track. Our relationship grew strong over time as we realized that Hill York brought more variables to the equation than others could. Their capabilities of design and engineering, pre-construction, smoke control knowledge, problem solving, and service calls in the wee hours of the mornings, provide the University the best value for our ever-shrinking expense dollars.”
  • JOHN J. SANTULLI, II, VICE PRESIDENT OF FACILITIES MANAGEMENT, NOVA SOUTHEASTERN UNIVERSITY

  • “We like your guys very much. Your service is great, and you show up on time or early.” Josh, The Metropolitan, West Palm Beach
  • “We are very satisfied with the workmanship supplied by your technicians. They are very proficient and they kept us advised of their progress; even to the point to advising one part would have to be completed the following day, but with no inconvenience to our personnel. We close with the following… We have been Hill York customers from September 1, 1962 until the present, for a total of 50 years.”
  • FRANK H. FURMAN, JR., CHAIRMAN, FRANK H. FURMAN INSURANCE

  • “The techs are great, very knowledgeable and efficient. We’ve never had a problem.” Erica, Mid Town Imaging, Royal Palm Beach
  • “Your quick thinking and actions saved Nova Southeastern University from incurring additional damages to the mechanical room and possibly the whole library. Because your reaction was so quick the buildings fire alarm system did not even have a chance to engage. This also eliminated the disruption caused by having to evacuate the entire library. Your intrepid effort in this case is truly remarkable and recognized as a job well done.”
  • JAMES EWING, DIRECTOR OF PUBLIC SAFETY, NOVA SOUTHEASTERN UNIVERSITY

  • “Hill York has always been reliable, and has always done good work for me.” Harry, Park Place, West Palm Beach
  • “Your company delivered as promised and your team of employees worked as one unit; to the fulfillment of the agreement but beyond to setting the image that companies strive for in quality and satisfaction. The best compliment that I can give to acknowledge your service is by bringing to the attention of my company, and fellow colleagues a recommendation to use your service…”
  • WAYNE C. JONES, FACHE, ADMINISTRATOR, NORTH MIAMI BEACH SURGICAL CENTER

  • “B. Martin is a great tech. He has always done a good job for us.” Art, Salvation Army, West Palm Beach
  • “Your consistent superior service and professional attitude through the years is extremely satisfying to those of us who rely upon you. We certainly appreciate it and would feel privileged to serve as a reference should you ever need one.”
  • PAUL G. MOORE, C.A.M., GENERAL MANAGER, L’HERMITAGE II

  • “Your guys are great. You’ve always done good work for me. Alvin is the best.” Tony from Life Care Center, Melbourne
  • I can’t say enough good things about the high and consistent level of customer service provided by you, your technicians and the company in general. I am very pleased and it is always a joy doing business with Hill York. I am looking forward to our continued and long working relationship and thank you again for your help with our Liebert Preventative Maintenance.
  • SHARON CEASE, ASSISTANT TO VP COMMERCIAL OPERATIONS, APOTEX ADVANCED GENERICS

 

 

Please take a minute to share your Hill York Comfort Champion experience with friends and business acquaintances. Fill out our quick and easy Testimonial intake form and we will post on your behalf. We are honored to serve your organization. You can be assured that any referrals received will be handled with the same professionalism that you have come to expect from Hill York’s team of Comfort Champions.

We hope to provide our champion level service to you again soon. Thank you for your continued loyalty to Hill York.